Terms & Conditions – R&VL’s Shipping & Logistics JA.

1. General Agreement

By using our services, customers agree to comply with these Terms & Conditions. R&VL’s Shipping & Logistics JA reserves the right to update or modify these terms at any time.

2. Shipping & Delivery

• Delivery times are estimates only and may vary due to customs, weather, or unforeseen delays.

• R&VL’s Shipping & Logistics JA is not liable for delays beyond our control.

• Customers must provide accurate shipping information. Any incorrect or incomplete details may result in delays or additional charges.

3. Prohibited Items

Customers must not ship:

• Hazardous or dangerous goods (flammables, explosives, corrosives, etc.).

• Illegal items (drugs, firearms, counterfeit goods).

• Perishable or restricted items without prior approval.

4. Customs & Duties

• All international shipments are subject to customs inspections and regulations of the destination country.

• Duties, taxes, and clearance fees are the responsibility of the customer unless otherwise agreed.

5. Liability & Insurance

• R&VL’s Shipping & Logistics JA is not responsible for loss, theft, or damage to items unless insurance is purchased.

• Standard liability is limited to the shipping cost paid by the customer.

• Customers are encouraged to declare value and request insurance coverage for added protection.

6. Packaging Requirements

• All shipments must be securely packaged to withstand handling and transport.

• R&VL’s Shipping & Logistics JA may refuse poorly packaged items.

7. Payments & Fees

• Full payment must be made in order to collect your package(s).

• Additional fees may apply for storage, customs clearance, or incorrect shipping information.

8. Unclaimed Shipments

• Shipments not collected or claimed within 10 days of arrival may be subject to storage fees.

• After 30 days, unclaimed shipments may be disposed of or sold to recover costs.

9. Refunds & Cancellations

• Shipping fees are non-refundable once an item is in transit.

• Cancellations must be made before shipment is dispatched.

10. Customer Service

• Our team is committed to providing professional and timely support.

• Any disputes should first be addressed through our customer service department for resolution.